We regret that returns and refunds cannot be accommodated.
Discounted price, Sale items and Panties are not eligible for exchange and/ or refunds. We do our best to ensure that our products are free of any manufacturing defects and our procedure is to check the items before delivery to customer to ensure everything is in order and in good condition. However, if you find that the item(s) delivered to you is incorrect or defective, kindly contact us at customerservice@9months.com.my within 3 days of receiving the products. We will issue you a Product Return Form and the return item(s) must reach us within 14 days.
We will then deliver the replacement item(s) at no cost to you. If the item is returned due to any other reason, you are responsible for the return shipping cost.
Please take note products color viewed online may slightly vary from the actual product colors due to different computer display setting.
For exchanges and inquiries on eligibility of returns for your product, please contact our team at customerservice@9months.com.my
To return your merchandise(s) please follow the instruction below.
The returned item(s) must be in new condition, unused, unwashed, with all tags attached and in its original packaging. If these conditions are not met, we will return the item(s) and postages will be borne by the customers.
If you are returning goods, it is important that you obtain a “proof of Postage” certificate from the post-office, as we cannot be held responsible for parcels lost on return to us.
Please return your purchase to the following address:
Me & B Corporation Sdn. Bhd. No. 13-2, Jalan SL 1/12, Bandar Sg. Long 43000 Kajang, Selangor, Malaysia.
We accept the following payment methods:
1. Bank Transfer
Name: ME AND B CORPORATION SDN. BHD. Bank: MAYBANK Account No: 512389120461
Please send us confirmation of payment to orders@9months.com.my or fax to us at 03 9019 9190 to enable us to process your order as soon as possible. Kindly call customer service at 03 9019 9192 for further assistance.
2. eGHL Payment Gateway
eGHL, an Online Payment Gateway System operated by GHL ePayments Sdn. Bhd. (eGHL) accepts online credit card payment (Visa and MasterCard), Internet Banking (or E-Debit) and Electronic Wallet (E-Wallet)
Please note that your transaction will be processed at eGHL using order data that is submitted from our Online Store. This means that your credit/debit card details are submitted directly into the eGHL Payment Gateway network. When processing your electronic payment, you will be safely sending and receiving the transaction data to and from eGHL Payment Gateway.
3. IPay88 Payment Gateway
IPay88, an Internet Payment Service Provider operated by Mobile88.com Sdn. Bhd. accepts online credit card payment (Visa and MasterCard), Internet Banking (or E-Debit) and Electronic Wallet (E-Wallet)
Please note that Mobile88.com Sdn Bhd process your online payment. The Name of Mobile88.com will appear on your credit card / bank statement and you will also receive a notification email from Mobile88.com on this transaction.
When sensitive credit card details are passed through our website, the information will be automatically be encrypted using the Secure Sockets Layer Protocol (SSL) with an encryption key length of 128-bits (the highest level encryption commercially available). Online secure credit card payment is made through iPay88 (accredited by Bank Negara Malaysia) and it is a secure online system that offers our customers safe transaction over the Internet. IPay88 also uses 3D secure where extra authentication from the bank is required. Please be informed that we do not store any credit card information during an online credit card payment process.
4. PayPal
PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant. For more information visit Paypal.com
Will my payment information be secure?
To return your merchandise(s) please follow the instruction below.
The returned item(s) must be in new condition, unused, unwashed, with all tags attached and in its original packaging. If these conditions are not met, we will return the item(s) and postages will be borne by the customers.
If you are returning goods, it is important that you obtain a “proof of Postage” certificate from the post-office, as we cannot be held responsible for parcels lost on return to us.
Please return your purchase to the following address:
Me & B Corporation Sdn. Bhd. No. 13-2, Jalan SL 1/12, Bandar Sg. Long 43000 Kajang, Selangor, Malaysia.